FAQ

1. What is USA Online Meds?

USA Online Meds is an online pharmacy that provides a wide range of prescription and over-the-counter medications. We aim to offer convenient and affordable access to quality medications.

2. How do I place an order?

To place an order, simply browse our catalog, add the desired products to your cart, and proceed to checkout. You’ll need to provide a valid prescription for prescription medications.

3. Do I need a prescription to purchase medications?

Yes, a valid prescription from a licensed healthcare provider is required for prescription medications. Over-the-counter medications can be purchased without a prescription.

4. How can I submit my prescription?

You can submit your prescription by uploading a scanned copy during the checkout process, emailing it to our customer service, or having your doctor send it directly to us.

5. What payment methods do you accept?

We accept major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept payments via PayPal.

6. Is my personal information secure?

Yes, we use advanced encryption and security protocols to ensure your personal and payment information is protected.

7. How long will it take to receive my order?

Delivery times vary based on your location and the shipping method selected. Typically, orders are processed within 1-2 business days, and standard shipping takes 3-7 business days.

8. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier’s site.

9. What is your return policy?

Due to the nature of medications, we do not accept returns. If there is an issue with your order, please contact our customer service for assistance.

10. How do I contact customer service?

You can contact our customer service via email at support@usaonlinemeds.com or by phone at 1-800-123-4567. Our representatives are available Monday to Friday from 9 AM to 5 PM EST.

11. Are your medications genuine?

Yes, all medications provided by USA Online Meds are sourced from reputable manufacturers and are FDA-approved.

12. Do you offer international shipping?

Currently, we only ship within the United States.

13. What should I do if I experience side effects from a medication?

If you experience side effects, contact your healthcare provider immediately. For severe reactions, seek emergency medical attention.

14. Can I cancel or modify my order?

Orders can be modified or canceled before they are processed. Please contact our customer service as soon as possible if you need to make changes.

15. Do you offer discounts or promotions?

Yes, we offer various discounts and promotions throughout the year.